Click the chat widget at the bottom right corner of any page to chat with us. During regular business hours we’re usually able to respond right away, and on nights and weekends within a few hours. Once you start a chat you’ll notice a “leave your email address” box pop up; if we aren't able to respond to your chat right away, you can leave your email address there to receive our response via email. Additionally, if you return to our website later you’ll be able to see all of your chat messages and even our responses that were sent to your email.
You can of course email us anytime, and we will respond as quickly as possible. If you don’t happen to hear from us within 24 hours Monday – Friday, please let us know here in chat as your email have gone to our spam folder.
Phone support is only available for current students who have an issue we cannot easily resolve via email. If you are not yet learning a language with us, please use the green chat button in the bottom right corner of this page, or send us an email! This is primarily due to the high cost of high-volume phone support; thank you for your understanding in helping us keep our prices low.
We apologize if we don't yet have a phone number for your country. You can chat with us or send an email, and we will get back to you as quickly as possible with any questions you have.